The Digital Maturity Model Demystified

The term "digital transformation" has been stretched beyond recognition. In my latest podcast appearance, I'm cutting through the noise with practical insights from 20+ years leading marketing and customer experience initiatives at global financial institutions and consultancies. We cover across four key focus areas of Environmental Impact, Financial Impact, Operational Efficiency Impact and Customer Experience Impact in each podcast episode.

What to Expect Weekly

New Episode Released Every Friday!

Are you digitally transformed

  1. Are you Really Digitally Transformed?

  2. Digital Strategy Development

  3. Leadership in Digital Transformation

  4. Digital Culture & Workforce

  5. Customer-Centric Digital Models

Emerging technologies

6. Integration of Emerging Technologies

7. Cybersecurity Measures in Digital Transformation

8. Digital Governance and Compliance

9. Digital Innovation and Research & Development

10. Data-Driven Decision Making

Digital Strategies

11. Digital Supply Chain and R&D

12. Digital Marketing Strategies

13. E-Commerce Platform Development

14. Digital Talent Acquisition and Training

15. Conclusion & Key Take-Aways

About Nav Thethi

Nav Thethi is a trusted advisor and corporate trainer specializing in digital transformation, customer experience, and marketing technology. He partners with business leaders to align strategy, technology, and customer outcomes, focusing on practical, actionable solutions that drive measurable impact. Nav guides organizations through digital governance, data strategy, and CX innovation. He is also recognized by leading publishers and esteemed organizations as a top influencer and contributor in the digital customer experience field. Nav’s approach emphasizes clarity, simplicity, and results, helping companies strengthen operational, financial, and customer-centric growth in today’s digital landscape.

Check out https://www.navthethi.com/

About Jaslyin Qiyu

Dr. (H.C.) Jaslyin Qiyu is a strategic marketing and communications leader with expertise in B2B, B2C, ABM, demand generation, brand, and marketing transformation. Having built teams from scratch across Asia Pacific, Jas works with C-level leaders on brand, communications, and leadership strategies. Founder of Mad About Marketing Consulting, Jas advises on Martech, AI, client experience, and digital strategy. A passionate mentor and speaker at global conferences like MarTech Summit and Seamless Asia, Jas focuses on helping businesses grow and mentoring aspiring marketers. Jas values empathy, purpose, and passion, aiming to solve real business challenges with practical solutions.

More About our Founder here