Social Selling is Telling a Good Story

Not sure if anyone remembers the very obvious product placements that took place decades ago in movies and local television shows where the actor/actress will suddenly whip out said placement mid script.

This form of selling gave way to slightly more subtle ones later on though they were still obvious enough as the actor/actress still needed to consciously position it. Else, the camera will pan it close enough for everyone to see what brand it was, even if it’s normally just a very easy to miss item like a watch or ring.

Nowadays, the selling is more experiential based where the bigger brands can curate a “look” tagged to the product, name it after their character in the movie, produce limited editions of it and invite the celebrity to grace their activations for the who-and-who in their social cliques.

When social media flourished, the selling started gradually and is now in full bloom with social influencers selling almost everything on a daily basis. There are a few ways observed in the way they sell currently:

1) invited to launch or preview events and activations in-store to take photos or videos of the products and try them out in person; then post about it on their social channels,

2) given the products to try in their own time and develop content based off key selling points to highlight on their social posts. Some will try to narrate it into a slightly more creative or humorous ways, so it’s almost a part of their day-to-day calendar of activities,

3) pure educational reviews type of content where they will give their so-called “honest” feedback after using the product but often, it comes as once-off and they are seen doing the same for other brands offering similar products.

These examples shared, especially 2) and 3) so far have been largely very obvious as product placements, even if they try to inject humour into the script and create them into everyday scenarios. The humour is quite ‘forced’ usually, including them cracking jokes or some dressing up as certain characters to invoke laughter.

The other observation is that it depends largely on the company that is paying for the influencer, and their own brand of voice, tone of voice and style. While this might be ideal in helping the company stay on brand, it limits the creativity of the influencer and creates a somewhat dystopia state for the influencers as they will be observed to have quite a varied way of selling, which makes it all the more obvious it’s a form of paid sponsorship.

I recently came across one example by an overseas social influencer comedian using a product to prank his partner. I don’t know if it’s intentional product placement at his end but I thought it could be another interesting way to do more subtle product placement but still provide entertainment value that gels with the overall original style of the influencer; making it more natural and not so product pushing.

In that video, which you can watch here, he’s using this brand of butter spread to pretend it’s coming out of his ear and tasting it in front of his partner, who obviously gagged upon seeing it. All I remember then was - 1) the brand looks familiar, 2) I didn’t know they produce butter spread as they are more known for their biscuits, and 3) I googled to validate and check on where I can find the butter spread out of curiosity.

It would be interesting to have companies trial this form of paid sponsorship so it helps the influencer to stay true to his/her style of content, evolved the way they do social selling just as how product placements in movies have evolved too into more subtle selling; sort of like a type of subliminal messaging. It also doesn’t always to be funny but can tap on other emotive style of story-telling, which again is based on the influencer’s unique style.

Perhaps somewhat ironic for me to say this but social selling to me only works if it’s based on my defined needs at that point or if the content is interesting enough for me to check it out. Thereafter, it would of course be down to the product level value proposition and how well it addresses my wants/needs/issues at hand.

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